Band24 devices are designed to operate with long battery life under typical tracking conditions. However, certain situations may cause batteries to drain faster than expected.
Check Device Type
Battery behavior may vary depending on the device model:
Band24 Pro devices use a replaceable CR2032 battery
Band24 Slim devices contain a sealed internal battery
If a Pro device battery drains quickly, replacing the battery may resolve the issue.
Verify Battery Quality
Low-quality or partially used batteries can result in shorter device lifespan.
Use a new, high-quality CR2032 battery when replacing batteries in Band24 Pro devices.
Check Device Placement
Devices exposed to extreme temperatures, constant movement, or physical stress may experience reduced battery life.
Ensure the device is securely attached to the asset and protected when possible.
If battery issues continue after replacement, contact support for further assistance.